Check out our FAQ! Not finding the answers to your questions? Our customer service team is available from 8:00 – 4:00 MST through live chat or over the phone.

What do I get when I finish an online training?

After completing the online training, you will then have two chances to take the course exam. If you score an 80% or higher, you will be given access to your printable certification and wallet card. If you choose the training kit, the certificate template comes with the kit materials.

Do you offer group training online enabling everyone to take the training at one time on a single computer?

Yes, this is a custom option. If interested, fill out our group training sign up form. We will notify you via email when everything set up for your group training. Because group training is a custom option, you must email us the names of the trainees who passed the exam so they can each get their certificates.

How long is the course?

Trainees go at their own pace, but each class, including the exam, generally take anywhere from 1 to 2.5 hours, depending on the training. We recommend planning for two or more so you don’t end up rushing through the exam.

If I pass this class and exam, can I take my certification and get a job anywhere?

See “Does this course certify me?” This will depend on your employer. Remember, it is their responsibility to see that you are trained. If there is ever an accident, it is they who will have to prove to OSHA that they trained you sufficiently. Because of this, even though some smaller businesses may simply accept your certificate and a copy of your test, others will most likely require you to go through their own training program. It is their right to do so. It is their further responsibility to train you in accordance with the job, site, equipment, etc. Having said that, we have fielded many calls from potential employers who wanted to learn more about the classroom portion of the training we offer. After hearing our explanation, they accepted the online class as satisfying the classroom portion of the required trainings and proceeded to do their own practical exam.

Are these courses OSHA-compliant?

Yes, all of our Hard Hat Training courses are built and regularly updated by our trainers and inspectors using OSHA and ANSI guidelines. But it is important to understand that by OSHA-compliant, we mean that we write our trainings to follow OSHA regulations, practices, and safety principles to the best of our ability. In an online format, it is not possible to cover every code for every situation or hazard across every industry. For this reason, our safety training solutions are tools to further knowledge and help employers train and certify their crew. But just because a course or program is OSHA-compliant, it does not necessarily mean a company as a whole will be compliant or avoid citation if they were audited by OSHA.

How many people can use this course? Can I play it for several employees at the same time?

When a course is assigned to an employee, only that employee can take the course. There are many reasons for this, but most importantly, the course is designed to train that one employee per OSHA regulations. Also, there is a final written exam at the end that will be linked to the trainee assigned. OSHA requires proof of training; if multiple people were to sit in on that one course, they would not get credit for taking it.

Does this course certify or qualify me?

There is a lot of confusion among operators and even companies about what it means to be certified or qualified. Simply put, no, a course does not certify anyone; only an employer does. In other words, because it is the employer’s responsibility to make sure an employee is properly trained, it is his or her responsibility to determine if the employee is “certified,” “qualified,” or “competent.” The online courses, like our training kits on CD, USB drives, or live training by a third party, is just a tool to help them in doing so.